The CIO wants 'one number' proving data-quality ROI for the next budget cycle. How should the DQ lead communicate value?
Select an answer to reveal the explanation.
Short Explanation
Budget makers buy avoided pain, not vibes. Speak ROI in proxies like rework hours, returned mail, or penalty exposure you can measure. Vague 'better data' slogans rarely fund a program.
Full Explanation
Value narratives for data quality are strongest when linked to operational and regulatory outcomes finance already understands. Proxies such as avoided rework hours, reduced failed correspondence, fewer billing adjustments, or lower penalty exposure make ROI discussable. Purely qualitative slogans rarely survive budget scrutiny. The lead should pick measurable proxies tied to the organization's actual failure modes.