Council KPIs are pulled from unmanaged shadow spreadsheets instead of known systems of record. What should data governance require?
Select an answer to reveal the explanation.
Short Explanation
If the council steers by mystery spreadsheets, you are navigating with sticky notes on the windshield. Critical KPIs need a known system of record, an owner, and lineage. Shadow files are fine for drafts—not for the vote.
Full Explanation
Decision-critical metrics require governed sources, documented lineage, and accountable owners so numbers are reproducible and defensible. Shadow IT spreadsheets create version conflicts, silent formula changes, and audit exposure. Celebrating or concealing them increases risk; banning metrics avoids the problem rather than solving it. DG should inventory KPI sources and migrate or certify authoritative feeds.