Supervisors need today's permit queue for staffing, while directors need multi-year intake and clearance trends for strategy. How should analytic products be matched to purpose?
Select an answer to reveal the explanation.
Short Explanation
Today's queue is a radio traffic report; multi-year trends are the atlas. Build different products for different jobs instead of one mash-up nobody can drive. Purpose first, then the artifact.
Full Explanation
Supervisors who need today’s permit queue for staffing and directors who need multi-year intake and clearance trends for strategy require analytic products matched to purpose: operational nowcasts for supervisors and separate strategic trend packs for directors. Latency, grain, and narrative differ by decision; one undifferentiated product usually serves neither municipal audience well. Giving both audiences only a single static PDF of last year’s totals fails supervisors who need live queues and directors who need trend interpretation beyond a static annual snapshot. Forcing directors to use the live queue screen as their only strategic view fails by mistaking tactical nowcasts for multi-year strategy. Merging ops and strategy into one unlabeled workbook with mixed grains fails by creating confusion about which number applies to which decision. Exam caveat: products can share certified definitions and underlying data while still being packaged differently for audience and purpose. Operational check: publish a live queue nowcast with owners for supervisors, publish a separate multi-year intake/clearance trend pack for directors with cohort or period definitions, train audiences on which product to use, and stop forcing strategy reviews onto the live queue screen alone.