A clinic physician asks the coder to select a higher-level office E/M 'because the payer pays better,' even though MDM and time support only a lower level. What should the coder do?
Select an answer to reveal the explanation.
Short Explanation
Payment envy isn't a leveling guideline. If the note supports a 99213-type visit, you don't stretch it to a higher code just because the fee schedule looks tastier—that's the classic OIG risk area everyone warns about.
Full Explanation
Ethical coding and OIG compliance expectations prohibit knowingly assigning a higher E/M level than documentation supports for the purpose of increased payment. E/M selection must follow CPT and payer guidelines based on MDM or time as documented. Coders should decline upcoding requests and, when needed, escalate through the compliance channel while educating the provider.