A parks department dashboard shows huge overnight 'traffic' that never leads to permit completions. What web-analyzer practice keeps civic UX metrics meaningful?
Select an answer to reveal the explanation.
Short Explanation
Bots love your sitemap at 3 a.m., but they never renew a dog license. Filter crawlers out or your 'top pages' and funnels tell a science-fiction story. Keep the metrics about people trying to use city services.
Full Explanation
Bot and noise filtering is essential in municipal web analytics. Automated crawlers inflate volume and velocity without reflecting citizen task success. Excluding known crawler traffic preserves veracity so UX and service teams act on human journeys rather than scraper noise.