A volunteer-run lighthouse museum writes five exhibit captions a month and already trusts the curator. A token-heavy pilot would cost more than that writing. What should the leader do?
Select an answer to reveal the explanation.
Short Explanation
Five captions a month, a trusted curator, and a token path that costs more than the writing: decline the spend. Generative usage is a spend decision, not a civic requirement. Weak payback is a valid outcome.
Full Explanation
Generative usage is a spend decision, not a requirement. When volume is low, the current writer is trusted, and the token path costs more, the leader should decline. Weak payback is a valid outcome. A prestige pilot that loses money is not a transformation win.