A court clerk's Intelligent Hub catalog opens normally, but Workspace ONE Content cannot check out a sealed filing. What should the operator do first?
Select an answer to reveal the explanation.
Short Explanation
Hub is healthy and Content is not—that split is the clue. Grab Content logs and do not punish a working enrollment with a wipe.
Full Explanation
Productivity apps log independently. A working Intelligent Hub catalog with a failing Content checkout points to Workspace ONE Content logs, not a full unenroll. Horizon Agent logs from a courtroom desktop do not explain a locker checkout on a phone. Collecting only Hub logs ignores the app that actually failed.