Library patrons are not in Active Directory, but staff are. Staff m…

Question

Library patrons are not in Active Directory, but staff are. Staff must open city HR and ticketing SaaS without a password taped under the keyboard. What identity approach should the EUC technician describe?

Accepted Answer

Use the city's directory or identity provider so Workspace ONE Access single sign-on covers staff SaaS. — Staff SaaS should use the same city badge-behind-the-login the directory already knows, not a sticky note under the keyboard. Workspace ONE Access federates that civic identity into HR and ticketing. Patron kiosks and DEM password files are not an identity provider.

Answer

Create a shared patron kiosk account in App Volumes and reuse it for every staff SaaS login.

Answer

Store each SaaS password in Dynamic Environment Manager so clerks never type it.

Answer

Enroll patrons in UEM device management so they become the identity source for staff HR apps.

Library patrons are not in Active Directory, but staff are. Staff must open city HR and ticketing SaaS without a password taped under the keyboard. What identity approach should the EUC technician describe?

Short Explanation

Full Explanation