Water-utility Windows laptops refuse Workspace ONE UEM MDM enrollment and report an existing third-party MDM authority. What should the security administrator do first?
Select an answer to reveal the explanation.
Short Explanation
Windows only takes one MDM boss at a time. Unenroll the third-party MDM first, then bring the laptops into Workspace ONE UEM.
Full Explanation
Windows supports a single MDM enrollment authority. An existing third-party MDM blocks Workspace ONE UEM until that enrollment is removed. Guest Introspection, dual-MDM, and replacing Windows management with only a Carbon Black Cloud sensor do not clear the competing MDM lock.