City permitting Windows 10 laptops roll back the Carbon Black Cloud sensor install. Setup logs show a missing Visual C++ redistributable and a non-admin user context. What restores a successful install?
Select an answer to reveal the explanation.
Short Explanation
The installer is picky about tools and keys. Put the Visual C++ runtime on the laptop and run the sensor as SYSTEM or local admin, not as a clerk double-clicking the MSI.
Full Explanation
Windows Carbon Black Cloud sensor setup requires documented runtimes such as the Visual C++ redistributable and elevation to SYSTEM or local administrator. Missing those prerequisites produces a rollback even when the MSI is present. Guest Introspection, Workspace ONE Access enrollment, and running as a standard user with Defender disabled do not satisfy the Windows sensor installer.