County assessor macOS endpoints show the Carbon Black Cloud sensor as Degraded after a macOS upgrade. System extensions are not approved. What restores protection?
Select an answer to reveal the explanation.
Short Explanation
A Degraded Mac sensor is usually a missing hall pass from MDM, not a broken NSX fabric. Approve the Carbon Black system extension and PPPC from Workspace ONE UEM so the sensor can load again.
Full Explanation
On modern macOS, the Carbon Black Cloud sensor runs as a system extension and needs Privacy Preferences Policy Control plus MDM approval. Deploying those Workspace ONE UEM profiles clears the typical Degraded state after an OS upgrade. Identity Firewall, disabling SIP, and Guest Introspection SVMs do not approve the macOS extension and are the wrong repair.