After a city change ticket is approved, ServiceNow writes a member into an NSX-T group through the Policy API. How should that be classified?
Select an answer to reveal the explanation.
Short Explanation
The ticket is the hall pass; the API is the door lock changing. Approval plus Policy API is still automation—it is just gated, not clicked in the UI.
Full Explanation
ITSM orchestration that calls NSX Policy API after approval is an identified automation mechanism for security policy. Human approval does not make the change a console-only process. vSphere HA and Carbon Black live response are different controls.