In a city FOIA class, a clerk asks a litigation-hold question that is beyond the trainer's expertise. What should the instructor do?
Select an answer to reveal the explanation.
Short Explanation
A wrong legal answer from the front of the room is worse than naming the limit. Send the clerk to the law department instead of guessing. A FOIA class is the wrong place to invent litigation advice.
Full Explanation
When a relevant inquiry exceeds the instructor's expertise, the professional response is to acknowledge the limit and refer to the appropriate resource. A litigation-hold question in FOIA training belongs with the law department, not with an invented or borrowed guess. Dismissing the question as improper also fails learners who must handle real records. Honesty plus referral protects both credibility and the municipality.