A library circulation trainer just finished a long explanation of the hold process. How should the trainer check whether that answer was adequate?
Select an answer to reveal the explanation.
Short Explanation
A long answer can still miss the thing the clerk actually needed. Close the loop. “What still feels unclear?” is the dipstick after the oil went in.
Full Explanation
Domain 4C requires eliciting feedback on whether the trainer’s response was adequate. Asking what remains unclear invites a specific residual gap instead of assuming the monologue worked. Skipping ahead, changing the subject, or repeating the same speech without a check leaves adequacy untested.