For 50 minutes a parks trainer has asked only yes/no questions. Learners stay quiet except for one-word answers. What is the problem?
Select an answer to reveal the explanation.
Short Explanation
Fifty minutes of true/false is a traffic light that never turns green—you get stop or go, never a story about the job. Mix in open, probe, and application items or parks staff will hide in yes and no. Quiet one-word answers are a warning light, not a diploma.
Full Explanation
Parks staff need application-level facility for public reservation systems, not fifty minutes of yes/no compliance clicks. Closed-only questioning fails to involve learners deeply and does not check application, so the instructor should mix question types. Variety—closed monitors, open explanations, probes, and application items—sustains engagement and reveals real competence.
Claiming closed questions are the only valid adult check fails by concept: they verify discrete facts but cannot alone demonstrate job performance. Treating silence after yes/no as finished mastery misreads low cognitive demand as learning completion. Replacing all questions with a vendor video removes learner thinking rather than fixing the questioning pattern.
Exam caveat: closed questions remain useful for quick checks; the defect is closed-only patterns that never ask learners to explain or apply. Mix types deliberately across the session plan.
Operational check: after the next content block, ask one closed item, one open 'how would you…' item, and one probe on a vague answer. If responses stay one-word, replace the following closed battery with an application task on the reservation screen. Parks reservation systems touch fee equity and public access; quiet yes/no rooms can hide clerks who cannot actually complete a booking for a resident. Mixing question types is how facilitators detect that gap without waiting for a failed live transaction. Schedule at least one open application question and one sandbox booking per half hour, and treat persistent one-word answers as a cue to redesign the next block around performance.