The parks contract asks only for completion status after seasonal-staff training. A supervisor also wants comments on attitude. What should the instructor submit?
Select an answer to reveal the explanation.
Short Explanation
They asked for complete or not complete — that is the report. Attitude color commentary is gossip unless the contract asked for it. Stick to the requested scope.
Full Explanation
When the parks contract asks only for completion status after seasonal-staff training and a supervisor also wants attitude comments, the instructor should submit the completion status the customer requested without extra gossip about attitude. Report scope follows the agreement; unsolicited personality narratives create risk and noise. Shipping a narrative about each learner’s personality even though not requested exceeds scope. Submitting nothing because optional attitude notes somehow replace the contracted roster fails delivery of required completion status. Publishing a public ranking of friendliest seasonal hires is inappropriate and outside the contract. Exam caveat: give the customer what the contract requires; do not add casual character assessments. Operational check: produce the completion-status roster on time, decline to append attitude gossip in that packet, direct the supervisor to the proper performance-management channel if coaching concerns exist, and retain the submitted completion file. Keep the published objective visible on every rubric and report so raters do not drift into convenience metrics. Confirm with a second reviewer when stakes are high that the evidence matches the objective rather than a proxy such as speed, smiles, or familiarity.