Waitlist-error training for library circulation staff produced cheerful reaction cards. What additional evaluation is appropriate when the city needs transfer evidence?
Select an answer to reveal the explanation.
Short Explanation
Happy cards say they liked the hour — not that waitlist errors dropped. Ask supervisors two weeks later whether the desk actually got cleaner. That is still trainer evaluation, not a university study.
Full Explanation
Types and levels of evaluation include more than end-of-class reaction when the organization needs evidence of transfer. A municipal library that cares about waitlist errors should pair reaction data with a short-interval supervisor check on job performance. That remains instructor-owned course evaluation, not an academic research program or a social event. Use a level that can show whether the objective moved to the desk.