The objective is that permit techs can process a redacted permit in the portal, not merely list the steps. Which assessment method should the instructor choose?
Select an answer to reveal the explanation.
Short Explanation
If the objective is "do the permit," a step-list quiz is a menu, not a meal. Sit them at the portal with a redacted case and watch the work. Showing up for the demo does not mean they can cook.
Full Explanation
If the objective is that permit techs can process a redacted permit in the portal—not merely list the steps—the instructor should choose a practical exercise in which each tech processes a redacted permit, not only a written quiz on the steps. Assessment method must match objective type: skill objectives need performance evidence. A written quiz that only numbers steps measures knowledge sequencing, not portal skill. Oral recitation of a policy paragraph with no portal work fails skill measurement. Treating attendance at the demo as proof fails authenticity entirely. Exam caveat: match method to objective—know versus do—especially on municipal system tasks. Operational check: seat each tech at the portal with a redacted case, score the completed process against the published checklist, and do not substitute a step-list quiz for that performance evidence. Processing a redacted permit in the portal is a do-objective tied to privacy and disclosure duties; only a practical portal exercise gathers the performance evidence the published objective demands. Document the decision in the session notes so the next municipal offering repeats what worked. Confirm with a quick learner teach-back that the target behavior—not a proxy—is what earned recognition or credit.