Exit interviews at the housing authority are a form nobody reads, and turnover stays high in the same two shops. What should HR redesign?
Select an answer to reveal the explanation.
Short Explanation
An exit form nobody reads is a suggestion box welded shut. The point is not the paper—it is changing the manager or the job that keeps losing people. Theme the comments, act on them, or stop pretending it is a process.
Full Explanation
Exit data must feed decisions or the process is theater. Theming reasons, mapping them to managers and job design, and closing the loop into action is the offboarding strategy; a longer unused form is not. Hiding results, delaying collection until comments cannot be used, or paying for completion without analysis does not create insight. Senior HR makes exit interviews an input to engagement and structure, not a compliance artifact.