An airport authority board is split on outsourcing janitorial work. Some trustees want cost, others want living-wage politics, and others fear overnight concourse service failure. What board-level influence approach should the CHRO take?
Select an answer to reveal the explanation.
Short Explanation
A split board is not one audience—it is three or four different reasons-to-vote-yes sitting in the same room. Map each trustee's interest and bring a people-risk brief that actually lands on those interests. A generic outsourcing white paper is wallpaper.
Full Explanation
Board-level influence is targeted and interest-based. Outsourcing janitorial work at an airport authority raises labor displacement, service-failure risk, living-wage politics, and contract-management capacity—different trustees weight those risks differently. A CHRO who maps those interests can brief people-risk in a form that can move a vote. Untargeted HR papers rarely change a split board.