After the solar-permitting team adds WIP limits, throughput dips for several days while wait time starts dropping. A manager calls the experiment a failure. How should the Scrum Master/Team Coach interpret the dip?
Select an answer to reveal the explanation.
Short Explanation
When a jammed permit counter stops taking new tickets, the stamp count dips while the old line finally moves. That dip is the pile burning down, not a broken team. Watch wait time fall; that is the win.
Full Explanation
Lowering WIP can temporarily reduce starts while the solar-permitting team finishes older items already in the system. That throughput dip is WIP-burn, not proof the limit failed. Shorter wait and flow time are the intended outcomes. Removing the limits, starting extra stories, or swapping to utilization metrics restore the old overload and hide the improvement.