A zoning-plan-check board lists each reviewer as a column and parks tickets under names. What should the SM/TC redirect the team to visualize?
Select an answer to reveal the explanation.
Short Explanation
A board of names is a roll call, not a workflow. Zoning tickets need to move through states, not sit under people like assigned desks. Visualize the work, not the org chart.
Full Explanation
Team Kanban visualizes the flow of work items through process states and policies. Columns named after people turn the board into a utilization chart and hide queues, handoffs, and blockers. Utilization percentages, resource Gantts, and seating charts optimize busyness rather than flow. The SM/TC redirects the team to item-centric states so wait time becomes visible.