The animal-shelter licensing team asks the SM/TC to just pick Scrum or Kanban so they can start. How should the SM/TC respond?
Select an answer to reveal the explanation.
Short Explanation
Picking the team’s method for them is like choosing someone else’s running shoes. The SM/TC brings evidence and questions; the team owns the working agreement. That is how self-management starts, not a decree from the coach or city hall.
Full Explanation
When a civic team has not yet chosen its method, the SM/TC should coach the team to inspect work-arrival evidence and choose a method as a working agreement they own. Picking the team's method for them is like choosing someone else's running shoes. Facilitation brings evidence and questions; ownership of the working agreement stays with the people who will live it.
Issuing a written decree of SAFe Scrum and scheduling the first Iteration Planning fails because decree replaces evidence-based team ownership. Asking the Product Owner to select the method because backlog ownership includes process design fails because process design is not a PO content prerogative that removes team agreement. Escalating the choice to the city manager so the team never decides fails because hierarchy ends the conversation without building self-management.
Exam caveat: coaches facilitate method selection; they do not impose brand labels as personal authority. Operational check: gather arrival, interrupt, and planning-fit evidence with the team, facilitate a working-agreement decision for Scrum or Team Kanban, record the agreement, and revisit it through retrospectives when evidence changes—not when a manager prefers a label.