Every Inspect and Adapt improvement item from the housing-voucher ART is hire more people. What should the Scrum Master / Team Coach coach the ART toward?
Select an answer to reveal the explanation.
Short Explanation
"Hire more people" is a wish sent upstairs, not an experiment the voucher teams can run Monday. Coach toward system and process changes they own. Headcount lists that nobody can pull are not an improvement backlog.
Full Explanation
Inspect and Adapt should produce actionable improvement backlog items the ART can try in the next PI—smaller batches, clearer policies, fewer handoffs—not only un-ownable staffing slogans. Hiring freezes, legislative budget cycles, and parking every item on "hire more" leave the current system untouched. The Scrum Master / Team Coach coaches the housing-voucher teams toward experiments they can inspect. Capacity may still be a factor, but it is not a substitute for process change the ART controls.