After a slip, the parking-enforcement team feels ashamed to use the Innovation and Planning iteration as a buffer. How should the Scrum Master / Team Coach respond?
Select an answer to reveal the explanation.
Short Explanation
Using the IP buffer after a parking-ticket slip is using the spare tire you packed on purpose. Shame is the wrong story. The buffer is the design, not a report card.
Full Explanation
SAFe treats IP as an estimating buffer so variability in the PI does not automatically break the next one. Using that buffer is expected design, not a personal failure. Utilization scoring, overtime to avoid IP, and hiding unfinished work from the RTE all punish the team for a system that was meant to absorb variance. The Scrum Master / Team Coach normalizes the parking-enforcement team's use of the buffer and still protects remaining IP purposes.