One experienced coach is split across the wastewater SCADA team and a lab-LIMS team during early SAFe adoption. What should leadership understand about that design?
Select an answer to reveal the explanation.
Short Explanation
Yes, one coach can serve two utilities teams—sometimes. Launch is the expensive part, like teaching two labs the same semester you are still writing the syllabus. Treat the split as a capacity design, not a free default.
Full Explanation
A Scrum Master / Team Coach may serve more than one team, but early SAFe adoption on wastewater SCADA and lab-LIMS work is more demanding, so multi-team coverage is a deliberate coaching-capacity design—not free undivided attention for both. Leadership should understand the split as a staffing choice that must match adoption load, then revisit it as the utilities teams mature in events, flow, and self-management.
Treating multi-team coverage as the costless SAFe default fails because it assumes both teams receive undivided coaching capacity they will not get during launch. Forbidding any split forever fails because the Framework allows covering more than one team when capacity and maturity support it. Promoting the coach to RTE for both utilities ARTs fails because that changes the job to train coaching and does not solve early team-level adoption load.
Exam caveat: "may cover more than one team" is not the same as "should always cover two from day one." Operational check: estimate facilitation and coaching hours both SCADA and LIMS need in the first PIs, staff or sequence coverage to match that demand, review team health metrics and event quality mid-PI, and adjust the split before treating it as permanent efficiency.