The library e-card team refuses to attend ART Sync because "we're fine." What should the Scrum Master / Team Coach do?
Select an answer to reveal the explanation.
Short Explanation
"We're fine" is how a quiet library branch misses that the identity service is moving Tuesday. ART Sync is not the coach's throne and it is not optional isolation. Show up, share what others need, and stay a team coach—not the train engineer.
Full Explanation
Scrum Masters / Team Coaches help their teams participate in ART-level coordination so cross-team dependencies, risks, and integration needs stay visible. Refusing ART Sync because the team feels locally fine hides work that other teams consume. The coach should not become a permanent messenger, cancel the event, or assume the RTE role. Participation is a collaboration duty of teams on an ART, not ownership of train facilitation.