The elections ART treats the System Team as an order-taker that only receives tickets after feature teams decide. How should the Scrum Master / Team Coach coach the relationship?
Select an answer to reveal the explanation.
Short Explanation
A System Team is not the city's copy shop. Elections environments and integration are part of the vote, not a ticket shoved under a window after the poster is designed. Plan the enablers together or election night becomes a surprise.
Full Explanation
System and shared-service teams collaborate as partners on an ART; treating them as a help desk delays environments, test data, and integration until it is too late. Shared planning of enablers puts that work on the same cadence as features. Ticket-throwing, yell-based SLAs, and excluding the System Team from PI Planning all encode the order-taker pattern. The Scrum Master / Team Coach coaches both sides into a partnership, not a queue.