A Product Owner keeps stacking the community-college waitlist team's backlog and asks, "Can you add this too?" What should the Scrum Master / Team Coach ask instead?
Select an answer to reveal the explanation.
Short Explanation
A backpack that never drops a book will rip. "Can you add this too?" is how waitlist work becomes an invisible pile. Ask what comes off when something new goes on—that is a question that protects focus.
Full Explanation
Powerful questions can force explicit trade-offs so WIP and team focus stay honest. Adding items, hiding them in a parking lot, inflating capacity, or hoping the RTE clones the team avoids the Product Owner decision. The Scrum Master / Team Coach does not own the backlog, but does coach the conversation that new waitlist scope displaces something else. Trade-off questions are how that coaching sounds.