The coach talks through 80 percent of a paratransit scheduling team's retrospective. What should the Scrum Master / Team Coach change?
Select an answer to reveal the explanation.
Short Explanation
If the coach holds the microphone for 80 percent of a retro, it is a podcast, not a team inspection. Paratransit schedulers already know the missed trips; they need airtime and a little silence after a good question. Talk less, ask, then wait.
Full Explanation
Powerful questions only work if the coach also creates space for answers. Dominating retrospective airtime prevents the team from inspecting its own process and trains passivity. Canceling the event, lecturing theory, or handing leftover minutes to the RTE does not restore team ownership. The Scrum Master / Team Coach asks, stays quiet long enough for thinking, and lets the paratransit team produce the insights and experiments.