Directors ask the snowplow-GPS coach to "ask better questions so people volunteer for weekends." What should the Scrum Master / Team Coach refuse, and what is the legitimate use of powerful questions?
Select an answer to reveal the explanation.
Short Explanation
A question that corners someone into Saturday is a crowbar, not coaching. Snowplow-GPS teams need questions that grow ownership of flow and quality, not guilt about weekends. If leadership wants overtime, that is a staffing and policy problem, not a facilitation trick.
Full Explanation
Powerful questions serve learning, shared ownership, and better decisions. Using them to extract weekend labor is coercion dressed as facilitation and undermines psychological safety. Mandatory rotations, guilt scripts, and utilization name-collection are not Scrum Master / Team Coach tools for high performance. The coach refuses that request and keeps questions pointed at understanding work, constraints, and improvement.