The marina-slip reservation team is nice and never disagrees in refinement, so weak designs keep shipping. What should the SM/TC cultivate?
Select an answer to reveal the explanation.
Short Explanation
A marina team that never argues is a dock with no bumpers—quiet until a hull hits. Niceness that buries a bad reservation design just lets residents find the crash. Constructive disagreement is the bumper; use it in refinement.
Full Explanation
High performance includes constructive conflict, not artificial harmony. When the marina-slip reservation team never challenges designs, weak increments ship and conflict is only delayed until residents complain. Enforcing silence, hiding debate in email, or punishing disagreement all deepen that pattern. The SM/TC should normalize respectful challenge in refinement so better designs emerge before Done.