Teams on the open-data and civic-engagement ART plan zero capacity for refactoring or enablers, and technical debt is growing. What quality practice should the RTE coach into the plan?
Select an answer to reveal the explanation.
Short Explanation
A civic portal that never gets a tune-up eventually serves 404s with a smile. Quality stays sustainable only if the plan leaves room to refactor and land enablers—not just new open-data widgets. Zero capacity for that work is a decision to rust.
Full Explanation
Sustainable built-in quality requires planned capacity for refactoring and enablers, not a features-only backlog. On an open-data and civic-engagement ART, growing debt without that capacity slows future increments and raises defect risk. The RTE coaches teams and Product Management to reserve capacity in PI plans for this work. Bans, overtime, and off-ART waterfall projects leave quality unfunded inside the train.