The public works work-order ART RTE refuses to coach Scrum Masters because that is HR's job. What should change?
Select an answer to reveal the explanation.
Short Explanation
HR can hire and onboard, but it cannot be the only coach of the work-order Scrum Masters. The RTE is the ART-level coach of those coaches—cadence, impediments, and how the train actually runs. Hand that to HR alone and the train has no conductor who knows the work.
Full Explanation
Coaching Scrum Masters and Team Coaches on the ART is an in-scope RTE responsibility. The RTE does not outsource all coaching identity to HR curricula. On a public works work-order ART, refusing to coach team-level coaches because "that is HR's job" leaves a gap between ART events and daily team practice, so work-order flow and improvement stall. Treat Coach Sync, one-on-ones, and situational coaching as normal RTE work. Moving all Scrum Master coaching to a distant HR curriculum and keeping the RTE out of it may add useful training, but it cannot replace ART-contextual coaching on dependencies, PI execution, and civic delivery constraints. Replacing Scrum Masters with the RTE at every work-order standup absorbs team events, creates a bottleneck, and removes local coaching capacity. Limiting the RTE to vendor-contract coaching while ignoring internal team coaches neglects the people who actually run team events for public works. Exam caveat: HR and L&D partners are valuable; the exam distinction is that ART coaching of Scrum Masters remains part of the RTE role, not an HR-only specialty. Operational check: Schedule recurring Coach Sync and brief one-on-ones with work-order Scrum Masters, and review whether impediments and team-level improvement themes are rising to ART action.