The public works work-order ART RTE refuses to coach Scrum Masters because that is HR's job. What should change?
Select an answer to reveal the explanation.
Short Explanation
HR can hire and onboard, but it cannot be the only coach of the work-order Scrum Masters. The RTE is the ART-level coach of those coaches—cadence, impediments, and how the train actually runs. Hand that to HR alone and the train has no conductor who knows the work.
Full Explanation
Coaching the ART includes developing Scrum Masters and Team Coaches in facilitation, flow, and SAFe events. HR may support hiring and generic development, but it does not replace RTE coaching of the people who run team-level process. Absorbing their standups or ignoring internal coaches also misses the mark.