Teams on the county tax-assessment ART keep escalating organization-wide assessment-tooling blockers that no single Scrum Master can clear. What is the RTE's duty?
Select an answer to reveal the explanation.
Short Explanation
When every tax-assessment team is stuck on the same county tool, that is not a standup item for one Scrum Master. The RTE carries systemic blockers up and across until the system moves. Local tickets and story rewrites just hide the same wall.
Full Explanation
Team Coaches and Scrum Masters remove impediments their teams can influence. Organization-wide tooling that blocks multiple teams is a systemic ART-level impediment. The RTE facilitates visibility, escalation, and follow-through with the people who can change the system. Rewriting work around the constraint or duplicating isolated tickets does not discharge that duty.