An approved model suggests three likely risks for the municipal utilities billing ART. The RTE drops those suggestions onto the ROAM board as conversation starters and still facilitates the group through ownership and mitigation. What is the appropriate integration?
Select an answer to reveal the explanation.
Short Explanation
The model tossed three extra cards onto the utilities billing table. The ART still has to play ROAM—who owns the rate-engine cutover risk, what gets mitigated. Extra cards, same game.
Full Explanation
Integrating AI into existing facilitation means the workshop stays, and the model contributes candidates. Billing-train participants still classify Resolved, Owned, Accepted, or Mitigated and attach names. Canceling ROAM, hiding suggestions, or pre-marking items Resolved all skip the shared ownership that makes the program board useful. The RTE uses the suggestions to enrich, not replace, the conversation.