Three teams on a city 311 product must agree on a shared Definition of Done. The weakest team wants to drop accessibility and records-retention checks so everyone can keep up. What should the Product Owner support?
Select an answer to reveal the explanation.
Short Explanation
Shared Done is a safety code, not a group average. The fire-exit rule does not get lowered because one crew is slower. Bring the lagging 311 team up; do not drag the product down.
Full Explanation
A shared Definition of Done must meet the quality required of the product, including legal and accessibility obligations typical of a public 311 service. Negotiating downward to the weakest team's current capability produces an Increment that is not truly Done. The Product Owner should insist on the necessary bar and support improvement so every team can meet it. Averaging quality at release or exporting checks to a later compliance team recreates undone work.