Transit leadership wants a nine-month build of a trip-planner overhaul based on an internal slide. No rider has been interviewed about the current planner's failures. What should the Product Owner do?
Select an answer to reveal the explanation.
Short Explanation
Building a new trip planner from a slide is remodeling the kitchen before asking who cooks. Talk to riders first. A big unvalidated build is just a confident guess with a long receipt.
Full Explanation
Customer discovery should precede large unvalidated builds. The Product Owner brings riders into interviews to test whether the overhaul addresses real jobs, then orders only the work those insights justify. Spending the budget window, specifying from a slide, or waiting to compare versions after a nine-month build all invert evidence and investment. Advanced Product Ownership buys learning before scale.