Transit stakeholders assume residents want push notifications for every service change and want a full notification platform next quarter. The assumption is unvalidated. What should the Product Owner do before a large build?
Select an answer to reveal the explanation.
Short Explanation
"Everybody wants a ping" is a hunch until someone checks. A tiny experiment — maybe one alert type to a slice of riders — is a cheap flashlight. Building the whole notification factory first is like paving a highway to a park nobody visits.
Full Explanation
Value assumptions should be validated at a cost that matches uncertainty. A small experiment can falsify or support the claim that riders want, and act on, frequent pushes before a large platform consumes capacity. Launching the full build, folding the assumption into Done, or sampling only board preference treats an untested belief as fact. The Product Owner protects value by buying information first.