A mayor asks when 100% of citizen requests will be online, but request types still vary widely and discovery is incomplete. How should the Product Owner reframe the forecast?
Select an answer to reveal the explanation.
Short Explanation
One hundred percent of every citizen request is a horizon, not a release. Pick a slice that actually helps people — say, the top request types — and forecast the next Increment that proves it. Completeness myths make great speeches and terrible go-live dates.
Full Explanation
Advanced Product Ownership forecasts toward valuable outcomes and Product Goals, not exhaustive completeness that discovery has not even bounded. A mayor's 100% question should be reframed to the next validated Increment that delivers a meaningful slice of online requests. Refusing any forecast until every type is catalogued withholds useful empiricism; a year-long completeness Gantt recreates the myth in chart form. The Product Owner maximizes value by slicing, forecasting, and inspecting rather than promising total coverage.