Public works, parks, and the clerk's office each run a separate report-a-problem app with overlapping citizen journeys. What should the Product Owner recommend?
Select an answer to reveal the explanation.
Short Explanation
Three city apps that all say "report a pothole" is three kitchens cooking the same soup. Consolidation is one Product Vision and one Product Owner so residents are not guessing which door to knock on. Extra portals and a shared Scrum Master do not fix the duplicate.
Full Explanation
Duplicate municipal products waste portfolio capacity and confuse users. Consolidation should produce a single Product Vision with clear Product Owner accountability, not a comparison portal that adds another layer. Sharing a Scrum Master standardizes events without resolving product identity. Popularity of branding is not a substitute for a value-based product boundary.