In the city’s matrix structure, line managers and a digital PMO all change the transit-app backlog order, leaving the named Product Owner without real authority. What should the Product Owner ask leadership to do?
Select an answer to reveal the explanation.
Short Explanation
A Product Owner with no ordering rights is a tour guide holding a blank map. Titles on a slide do not count; the structure has to actually let that person say what comes next. Ask leadership to fix the wiring, not to add more co-pilots.
Full Explanation
Organizational design must enable Product Owner accountability. If matrix managers can freely reorder work, empiricism and value maximization become political. Leadership should make ordering authority real in the operating model, not only on a role description. Voting, PMO ownership, or multiplying Product Owners encodes the confusion rather than removing it.