A 311 research account follows only the five people named in a complaint, making the persona obviously a watcher. What behavior-hygiene change is needed?
Select an answer to reveal the explanation.
Short Explanation
Following only the five people in the complaint is a neon sign that says this account is the investigation. Research accounts that only watch the target look like watchers and get blocked. Keep the persona's public behavior from advertising the assignment.
Full Explanation
Behavior hygiene for a 311 research account means avoiding a follow graph that only stalks the complaint subjects and thereby broadcasts the task. Following only the five named people makes the persona obviously a watcher. Following those five from the analyst's personal account to keep the research persona empty contaminates the real identity. Commenting under every subject post to prove the persona is an engaged neighbor increases interaction risk and visibility. Mass-following the entire city employee directory from the same account the same afternoon creates another unnatural pattern. Exam caveat: light, believable background activity may be part of persona seasoning where policy allows, but targeting should not advertise the case. Operational check: review the persona's follow/friend list for case-only clustering before any subject-adjacent browsing, and diversify or pause if the graph telegraphs the complaint. Keep the civic purpose, method limits, and exhibit labels aligned so reviewers can see what was public-source work versus other authorities. Document residual uncertainty explicitly rather than implying completeness. Prefer reversible public methods and preserve exhibits that a second analyst can reopen without guessing.