A city enables self-service password reset, but many employees stil…

Question

A city enables self-service password reset, but many employees still call the help desk because they never set up recovery methods. What readiness requirement does that highlight?

Accepted Answer

SSPR depends on users registering authentication methods before they can reset passwords themselves. — SSPR is not magic if nobody registered a backup method. Staff need a phone, email, or authenticator on file first. Registration day is what makes Monday resets disappear later.

Answer

SSPR works automatically for every user with no registration of phone, email, or authenticator methods.

Answer

SSPR requires every employee to install Azure Virtual Desktop before resetting a password.

Answer

SSPR only functions after Microsoft Project desktop is licensed for each user.

A city enables self-service password reset, but many employees still call the help desk because they never set up recovery methods. What readiness requirement does that highlight?

Short Explanation

Full Explanation