A city audit finds contractor accounts still holding Microsoft 365 licenses months after their contracts ended. What license-management practice should finance and IT reinforce?
Select an answer to reveal the explanation.
Short Explanation
Dead accounts with live licenses are money left on the sidewalk. Regular reviews—and reclaiming seats—keep the municipal wallet from paying for people who already walked away.
Full Explanation
License hygiene means periodically reviewing assignments so departed contractors and unused accounts do not consume paid seats. Ongoing review and reclaim reduce wasted spend without waiting for mythical automatic free-ups. Service health history and Azure Policy are unrelated to reclaiming Microsoft 365 user licenses.