A new hire in procurement thinks an enterprise agreement is only a support phone contract with no licensing role. What should they learn about EA?
Select an answer to reveal the explanation.
Short Explanation
An enterprise agreement is mainly how big orgs structure buying and terms for licenses—not a support-only hotline sticker.
Full Explanation
Enterprise agreements primarily structure volume licensing purchases and related commercial terms for organizations. While support arrangements may accompany commercial relationships, EA should not be reduced to a support-only contract on MS-900. The core story is licensing and pricing governance.