A 311 office needs a simple outage report survey that residents can fill out online. Which Microsoft 365 capability best fits that intake need?
Select an answer to reveal the explanation.
Short Explanation
Forms is the quick online clipboard — short questions, easy submit, results that roll up. Perfect for a 311 outage report. You would not stretch Project schedules or Autopatch rings into a citizen survey job.
Full Explanation
Microsoft Forms is the Microsoft 365 capability for creating simple surveys and intake experiences for staff or external respondents. It aligns with describe-level project and productivity capabilities that include Forms. Other Microsoft 365 services solve scheduling, endpoint update, or compliance problems, not lightweight survey intake.