Quiz 8 Question 10 of 20

A telecom's Foundry Agent Service deployment uses a general front-line agent to greet customers and answer simple questions. When a customer asks a detailed billing dispute question requiring access to billing-system tools and account-adjustment actions, the team wants the front-line agent to route the conversation to a specialized billing agent built with those specific tools, rather than giving every tool to the one front-line agent. Which Foundry Agent Service capability supports this design?

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Motivation