A multi-agent concierge promises 99.9% workflow success within 8 seconds end-to-end. Leadership wants platform and solution monitoring aligned to that SLA. What strategy is appropriate?
Select an answer to reveal the explanation.
Short Explanation
You need to monitor the full multi-agent workflow against the SLA, not just the pieces. Track solution and platform availability, performance, reliability, and SLA adherence with end-to-end workflow success rates and latency percentiles. That’s how you prove the 99.9% within 8 seconds promise.
Full Explanation
Monitoring must cover solution and platform availability, performance, reliability, and SLA adherence. End-to-end multi-agent workflow success and latency are essential SLIs alongside component metrics. Tracking only model token counts and ignoring latency and success rate is wrong because token counts alone do not prove latency or success SLAs. Measuring developer laptop compile times instead of production workflows is wrong because local compile times are not production service levels. Disabling synthetic probes because they generate traffic is wrong because synthetic probes help verify availability and latency. Exam tip: map multi-agent SLAs to workflow-level SLIs, not vanity metrics.