Topic A redirects to Topic B to calculate a shipping quote. Topic B…

Question

Topic A redirects to Topic B to calculate a shipping quote. Topic B needs weight and destination from A and must return quoteAmount to A. How should variables be designed?

Accepted Answer

Define input variables on Topic B for weight and destination, set them when redirecting from A, and define an output variable quoteAmount that A reads after Topic B completes. — Child topics take inputs and return outputs — like a function call with parameters and a return value. Environment variables are not per-conversation shipping weights.

Answer

Use only environment variables for weight so every conversation in the environment shares the same weight value.

Answer

Avoid variables; encode weight in the agent icon image filename.

Answer

Store destination only in the maker’s browser local storage.

Topic A redirects to Topic B to calculate a shipping quote. Topic B needs weight and destination from A and must return quoteAmount to A. How should variables be designed?

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